77g77's Privacy Policy
Protecting your personal information is our top priority. This policy explains how your information is collected, stored, and used.
Introduction & Scope
Purpose of This Policy
77g77 ("we", "our") is an online gaming platform operated for players in Bangladesh. This Privacy Policy ("Policy") has been created to explain in detail how we manage the personal information we collect from you while you use our website and related services.
By using our services, you are considered to have accepted the terms of this Policy. This Policy complements the Terms and Conditions and both documents should be read together.
Important: This Policy applies only to 77g77's own domains and services. Third-party websites or applications are governed by their own separate privacy policies, and 77g77 is not responsible for those.
Scope of Application
This Policy applies to the following individuals:
- Any person who visits the 77g77 website.
- Any person who creates an account or logs in to 77g77.
- Any person who uses our games, promotions, or other services.
- Any person who contacts our support team.
Information Collection
What Information We Collect
We may collect the following types of information:
a. Identity Information
- Your full name and date of birth (for age verification — only users aged 21 or above may use our services).
- Mobile number and email address.
- Preferred language and method of communication.
b. Financial Information
- Transaction history (deposit and withdrawal amounts and times).
- Mobile banking numbers (bKash, Nagad, Rocket, Upay — for transaction processing only).
- Account balance and bonus history.
c. Technical and Usage Information
- IP address and device type.
- Browser type and operating system.
- Session duration and pages visited.
- Gaming history and preferred game categories.
- Information collected from cookies and similar tracking technologies.
How We Collect Information
We collect information in several ways:
- Directly from you: During registration, login, form submission, or when you contact our support.
- Automatically: When you use our platform, through cookies, log files, and similar technologies.
- From payment providers: Information necessary to confirm transactions.
Use of Information
Why We Use Your Information
The information collected is used for the following purposes:
- To create and manage your account.
- To process financial transactions including deposits and withdrawals.
- To verify age and identity (to allow only users aged 21 and above).
- To improve the gaming experience and provide personalised recommendations.
- To inform you about relevant promotions and bonus offers.
- To prevent fraud and ensure platform security.
- To support responsible gaming policy compliance.
- To provide customer service and resolve complaints.
- To conduct statistical analysis for improving our services.
Marketing Communications
With your consent, we may notify you about new games, special offers, or promotions via email or SMS. You may request to stop such communications at any time by contacting our support team or using the unsubscribe link in each message.
Please note: Even if you opt out of marketing messages, essential account-related messages (such as transaction confirmations) will continue to be sent.
Data Sharing & Storage
Sharing Information with Third Parties
77g77 does not sell your personal information. However, necessary information may be shared with third parties in the following limited circumstances:
- Payment Partners: Mobile financial service providers such as bKash, Nagad, Rocket, and Upay — for transaction processing only.
- Game Providers: Game studios including Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe that supply games on our platform — for the purpose of delivering the gaming experience only.
- Technical Service Providers: Companies providing server hosting, cybersecurity, and analytics services — under strict confidentiality agreements.
- Legal Obligations: Necessary information may be provided in accordance with valid orders from a court or competent authority.
Each third-party provider will only receive the information needed for their specific function — not a full profile.
Data Retention and Period
We retain your personal information for as long as your account is active or as needed to provide our services. Even after an account is closed, some information may be kept for a defined period for the following reasons:
- Legal requirements to retain records of financial transactions.
- As evidence in cases of fraud or dispute resolution.
- Retention of self-exclusion records as part of responsible gaming policy.
Once the retention period has expired or the information is no longer needed, it is securely deleted or anonymised.
Security & Cookie Policy
Data Security Measures
77g77 has adopted industry-standard technical and organisational measures to protect your personal information:
- SSL (Secure Socket Layer) encryption on all data transmissions.
- Storage of sensitive information (such as payment details) in encrypted databases.
- Firewall and access control systems to prevent unauthorised access.
- Regular security audits and vulnerability assessments.
- Strict confidentiality training for staff who have access to data.
While we make every effort to ensure the highest level of security, no method of transmission over the internet is 100% secure. We always continue our best efforts to protect your information.
Use of Cookies
Cookies are small text files stored on your device. 77g77 uses the following types of cookies:
- Essential Cookies: To maintain login sessions and ensure security — the site cannot function properly without these.
- Functional Cookies: To remember your preferences (such as language).
- Analytics Cookies: To understand how users are using the site, which helps us improve our services.
Cookies can be controlled or disabled from your browser settings. However, disabling certain cookies may limit some functionality of the site.
Your Rights
Your Rights Regarding Personal Information
77g77 respects your right to data privacy. You have the following rights:
The right to know what information we hold about you and to receive a copy of it.
The right to request correction of any inaccuracies in your information.
The right to request deletion of your personal information in certain circumstances (except where legal obligations apply).
The right to object to and withdraw consent for the processing of your information for marketing purposes.
To exercise these rights or if you have any questions about your information, please contact our support team.
Minors and Age Restrictions
77g77's services are strictly for users aged 21 and above. We do not knowingly collect information from anyone under the age of 21. If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.
If you believe a minor is using our platform, please notify our support team immediately.
Policy Changes & Contact
Changes to the Policy
77g77 reserves the right to update this Privacy Policy as needed. When changes occur:
- The new version will be published on this page.
- The date of the change will be noted at the top of the page.
- For significant changes, you will be notified by email.
Continuing to use our services after a policy change means you have agreed to the updated policy. We therefore recommend reviewing this page regularly.
Current Version: This policy is effective from 2026. To obtain a previous version, please contact our support team.
Contact Us
If you have any questions, comments, or requests regarding this privacy policy, or if you wish to exercise your data rights, please contact us:
24 hours a day, 7 days a week — in Bengali and English
Our support team will review and respond to your privacy-related requests as quickly as possible.
Read our policies for more information
Learn more about our terms and conditions and responsible gaming policy.